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GENERAL INFO
All orders must be pre-paid by either cashiers check, money
order, travelers check, personal
or business check, credit card (Visa, MasterCard, American
Express & Discover) or PayPal.
We do not offer terms of any kind regardless of the size of your
order or organization.
By NOT offering terms, we do not don't have un-paid invoices
raising our operational
expenses which you, our consumers, would have to pay for in
higher prices. |
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Pay with PayPal and your
order will start to process
immediately upon receipt
of your CD and Order Form. |
Pay with a Credit Card and
your order will start to process
within 3 days of receipt of
your CD and Order Form. |
Pay with a Check and your
order will start to process
within about 7 days of receipt
(or as soon as your check clears) |
DISCOUNTS |
Whether you offer CD Frame Plaques to your
clients through your web site, catalogs or emails, or whether you
are are ordering for an award ceremony or event, so long as you are
ordering the same color, size and contents, you may be eligible for
the following discount:
Quantity Discount
1-2 0%
3-6 5%
7-11 10%
12+ 15%
Note 1 - The
discount is deducted from the pre-taxed amount
(Washington State residents add 8.8% tax).
Note 2 -
Must be placed as a single order of
same color and size (contents and nameplate text can differ)
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TERMS & CONDITION OF
SALE: |
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All orders are subject to product availability.
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All prices are subject to change - effective once posted on this
website.
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We accept Visa, MasterCard, Discover, American Express, Money
Orders, Cashiers Checks, personal and business checks and PayPal.
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Payment must be received and processed in full prior to production
and shipping.
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Payment plans (terms) are available for purchases in excess of
$1,000.00 to holders of any of the above credit cards (subject to
approval).
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All NSFs are subject to a $50.00 processing fee.
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Uncollected judgments will be turned over to collection agencies and
credit reporting bureaus.
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Washington state residents are subject to 8.8% sales tax.
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50% service fee will apply to all cancelled orders.
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SHIPPING & FREIGHT: |
All orders are shipped FOB DESTINATION within the continental
US. Standard shipping charges within the Continental U.S. (variable
dependant on design) will be charged to your account at the time of
shipping. Shipping costs generally run between $15.00 and $30.00
from a 1-piece design to a 6-piece design. Send us an e-mail for a
shipping cost estimate and we will respond promptly.
Our goal is to ship all orders within two weeks of receipt, however
on occasion an order may take 4 to 6 weeks for delivery.
In the event you receive your plaque damaged, notify us immediately
so we may work with you in processing your claim. It is essential
that all damages be noted on the bill of lading at the time of
receipt. It is the customers responsibility to save ALL packaging
material which will need to be inspected by the freight carrier in
order to to place a claim. We can then assist you in replacement
and/or return of damaged merchandise.
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SHIPPING TIPS: |
For protection, CDs should be protected by a jewel case, jacket,
wallet, etc., and mailed in a padded envelope. Be sure to include
your name and a phone number where we can reach you. If your carrier
supplied you with a tracking number, keep record of it in the event
it gets lost.
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We appreciate your business and hope that you are satisfied with
your purchase. We offer a 100% Satisfaction Guarantee on the quality
and workmanship of our products. Returns are accepted on approval
for a full refund within 10 Days of your delivery receipt. Prior to
any return, you must first obtain a Return Authorization (RA)
number. Any goods returned without an RA number will not be
accepted. To obtain an RA number, please e-mail us with a brief
explanation of your reason for requesting a refund, your name, phone
number, mailing address, email address and phone number.
We will
respond promptly within 1 business day.
Repair Estimates and Pricing: Repair estimates are determined by the
amount of labor involved and the cost of materials. Effective
6/1/2000, our hourly rate is $50.00 - billed at a minimum of
one-half hour and in 15 minute blocks. Simple repairs typically take
one-half hour, more elaborate repairs can run upwards of 2-5 hours.
You will be notified of the repair costs before work is done, and
may agree or disagree to the terms. Shipping and insurance charges
are the responsibility of the purchaser, and will be added to the
estimate. Payment must be received and processed in full prior to
any work being conducted.
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Email us if you have any more questions. |
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